FAQs
 

FAQs and How Tos

 

FAQs 
I'm having problems using some areas of Starz... I want to send an email to all the pupils in my class...
staff enthusiastically change their class passwords forget them My account / community doesn't show the Starz Banner... I keep seeing the blue dog

Make sure you're up to date!
See Optimum settings to use with Starz2
Also, see the resolution help file for other issues that have been reported - this mostly affects use of the edit tools in Starz, but may resolve other issues too!

 Check you're class community set-up
See the community helpfiles

See KS1 & KS2 Sending Emails

 See Bulk edit - changing passwords How To  The account or community hasn't been set correctly.  Go to administer either the account / community and select oneof the Starz colours
If your Question hasn't got a resolution here, email the Helpline
    
How Tos
See all currently available files here or select indvidual files listed below 
Communities Discussion Forum Email Administer Accounts
 Adding pupil and class members Starz Rules and Guidelines Monitoring Emails
Bulk Edit - Change Passwords
Creating Communities
White List Request Form

    KS1 and KS2 Sending Emails  
     
In the Curriculum Your Learning Platform E-Safety Accounts How Tos / FAQs